Noxtics
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Frequently Asked Questions

Everything you need to know about partnering with Noxtics for UK fulfilment and logistics.

What is Noxtics?

Noxtics is a UK-based third-party logistics (3PL) platform operated by Knoxed Limited. We provide warehousing, pick-and-pack fulfilment, multi-carrier shipping, returns handling, and a real-time operations dashboard — with deep integration to the Knoxed eStore ERP.

中国进口货运计划如何运作?

Noxtics 运营两条来自中国的定期集运线路。客户可将库存加入计划班次,而非单独进口 — 共享集装箱、提高利用率并降低单件到岸成本。

什么是 Noxtics 捆绑系统?

捆绑引擎支持套装与多件套销售,同时保持组件 SKU、采购与发货在同一系统同步。Knoxed 自 2018 年 pioneering 并持续在生产中使用 — 多数 3PL 门户无法达到同等深度。

ERP 中的 AI 如何帮助我的业务?

eStore ERP 集成 OpenAI 与 Anthropic 大模型,协助发货规划、捆绑结构与运营问题 — 减少手工分析,更早发现优化机会,降低运费与人工成本。

Where is your fulfilment centre?

Our primary UK facility is at 15 Station Field Industrial Estate, Kidlington, Oxfordshire OX5 1JD — with direct access to the M40 and national carrier networks.

Which sales channels do you integrate with?

We support Shopify, WooCommerce, Amazon, eBay, Etsy, TikTok Shop, and custom systems via REST API and webhooks. Enterprise clients can connect additional OMS or ERP platforms.

How quickly can I go live?

Most businesses are operational within 5–10 business days after onboarding, inventory receipt, and channel connection. Enterprise roll-outs with custom workflows typically take 2–4 weeks.

Is there a minimum contract?

Plans are month-to-month with no long-term lock-in. Annual billing is available at a discount and can be changed at renewal.

What happens if I exceed my order allowance?

We never cut off fulfilment. Additional orders are billed at your plan's per-order rate, and you can upgrade at any time from the dashboard.

Do you handle returns?

Returns management is included on Growth and Enterprise plans. Starter plans can add returns processing as an optional service.

How does pricing work?

Transparent monthly plans start from £199/month with included order tiers. See our plans page for Starter, Growth, and Enterprise detail.

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Ready to streamline your logistics?

Talk to our team or view plans — we will recommend the right setup for your volume.

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